Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.
If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
Notice concerning the party responsible for this website
The party responsible for processing data on this website is:
Industrie- und Handelskammer zu Düsseldorf
Herr Hauptgeschäftsführer Gregor Berghausen
Ernst-Schneider-Platz 1, 40212 Düsseldorf
Phone: 0211 3557-0
Fax: 0211 3557-401
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
Statutory data protection officer
We have appointed an external data protection officer.
Herr Jan Wildemann
IBP IHK-Beratungs- und Projektgesellschaft mbH
Berliner Allee 12
40212 Düsseldorf
0211 3 6702 – 50
datenschutz.at.ibp-ihk.de
Data use on our website
Our website is hosted by IHK Gesellschaft für Informationsverarbeitung mbH, Hörder Hafenstraße 5, 44263 Dortmund. This service provider collects and stores the following information for us, which is automatically transmitted by your device:
Browser type/version
Operating system used
IP address of your device
Date and time of the server request
HTTP status code
We use this information exclusively for optimization and error analysis. It is not compared with other data or passed on to third parties, even in excerpts. We reserve the right to check this data retrospectively if we suspect illegal use of our website and to pass it on to authorized third parties. The data will be automatically deleted after 7 days at the latest.
Cookies
Our website uses cookies to provide you with a convenient and feature-rich online service and to verify your authorization to use the services offered. Cookies are text files that contain information to identify returning visitors exclusively for the duration of their visit to the website. Cookies are stored on your computer's hard disk and do not cause any damage.
The website's cookies contain personal data. Cookies save you from having to enter data multiple times, facilitate the transmission of specific content and help us to identify particularly popular areas of our website. They enable us to constantly improve the structure and content of our website.
The following cookies will be stored on your device:
Type Name Function Retention Period
Functional Cookies Cookieinfo_click The cookie controls the display of the cookie usage notice on our website. The user's consent to the cookie policy is stored in the cookie. 1 year
Session Cookies JSESSIONID We use “session cookies” to improve our services for our visitors and to facilitate browsing on our pages. Deleting or blocking these cookies does not affect the use of our site and its functions. Deleted after closing the browser window.
Session Cookies SHOPHK_Sessio A store session ID is temporarily saved here. Deleted after closing the browser window.
Functional Cookies IHK24_PROD-xxxxx We use a load balancer to distribute the load. This cookie is used to identify the server to which you are directed first. This ensures that there is no server change during the session.
< 12 hours
Deleted at the end of the session.
et_oi_v2 The opt-in cookie saves the visitor's decision when the tracking opt-in is played on the customer's page. Is also used for a possible opt-out. "no" - 50 years

"yes" - 480 days
You have the option of deactivating the acceptance of cookies on your end device in the browser. However, we cannot guarantee that all the functions of our website will then still be available.
Services from third-party providers
Our website uses content and services from third-party providers. These are, for example, tools for sending newsletters, analyzing user behavior or displaying geographical maps or videos. In order for the services to be provided, it is essential that the IP address of your end device is transmitted to the third-party provider. Wherever possible, we have chosen a low-data protection configuration. However, we have no influence on whether the IP address may be stored.
The third-party providers are listed below:
Website analysis etracker
The provider of this website uses the services of etracker GmbH from Hamburg, Germany, to analyze usage data. etracker does not use cookies by default. If you explicitly agree to the setting of analysis cookies, cookies are used that enable a statistical analysis of the use of this website by its visitors and the display of usage-related content or advertising. Cookies are small text files that are stored by the Internet browser on the user's end device. etracker cookies do not contain any information that enables a user to be identified.
The data generated with etracker is processed and stored by etracker on behalf of the provider of this website exclusively in Germany and is therefore subject to the strict German and European data protection laws and standards. etracker has been independently audited and certified in this regard and has been awarded the ePrivacyseal data protection seal of approval.
Data processing is carried out on the basis of the legal provisions of Art. 6 para. 1 lit. f GDPR (legitimate interest). Our concern within the meaning of the GDPR (legitimate interest) is the optimization of our online offer and our website. Since the privacy of our visitors is important to us, the data that may allow a reference to an individual person, such as the IP address, login or device identifiers, are anonymized or pseudonymized as soon as possible. No other use, merging with other data or disclosure to third parties takes place.
You can object to the data processing described above at any time.
I object to the processing of my personal data with etracker on this website.
Objection
Further information on data protection at etracker can be found here.
reCAPTCHA
We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on our websites. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
The purpose of reCAPTCHA is to check whether data is entered on our websites (e.g. in a contact form) by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run completely in the background. Website visitors are not informed that an analysis is taking place.
Data processing is carried out on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM.
Further information about Google reCAPTCHA and Google's privacy policy can be found at the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. Revoking your consent does not affect the legality of processing of your date prior to the revocation of consent.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
Right to data portability
You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.
Right to file complaints with regulatory authorities
You have the right to file a complaint with the competent regulatory authority:
Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestr. 2-4, 40213 Düsseldorf
Changes to our privacy policy
We reserve the right to amend this privacy policy from time to time to ensure that it always complies with current legal requirements or to implement changes to our services in the privacy policy, for example when introducing new services. The new privacy policy will then apply to your next visit.